Error code 30038-26

Error code 30038-26 description in Microsoft office

The above Error code 30038-26 primarily appears when you try to open office program on a Windows 10 computers which are previously running on Windows 8.1. It has been observed that this error needs to repair or a reinstall and you can read the below information for more knowledge.

 

Error code 30038-26Issue type:

office programs will not open at all and give you an Error code 30038-26 Even you get a different Error code 30038-26 when you try to repair or uninstall.

This is found on Windows 8.1 upgraded to

First, do a disc clean up so that we can remove old-Microsoft office installation traces from your computer.
How to do disc-cleanup:-

Method-1 Creating shortcut

1. Right click on your computer home screen, Goto “new” in the list and select “Shortcut “.
2.After clicking on a shortcut, a command prompt window will open and type the command “cleanmgr.exe” in it and name as you like to remember it as a disc clean up shortcut button.
3. Then an icon will appear on your home screen, click on it and select required disc to clean up. (Normally Softwares gets installed on DRIVE:C which is default here).
4. Then a list of folders will appear, select temp folder, recycle bin and proceed to clean up the disc.

Method-2:

1. Open drivers window (shortcut CTRL+E and choose PC name from right side panel )
2. Right click on C: drive and select Properties.
3. In the Properties window, select Disc cleanup button to proceed and then follow the step-4 from method -1.
It takes some time if the computer has too many junk files to Disc clean-up.

If you have a different issue, we are welcome to investigate and provide a relevant solution.Here are few things which we can try to resolve this issue.

 1 . The first attempt is to check if there is any previously installed program with the same version.That needs to be removed and then the installation should be commenced from the beginning.

 2.  If we don’t see any previously installed similar programs, it is recommended to run a network check through a command line.The command prompt should be opened using the administrative permissions and then network command which needs to be executed as follows.Irrespective of the version of your office program, it is a very common line to check the status of your previously installed office program.The server name should not show you as unknown.

3.  If the server name is shown as unknown, restart your router or the modem and execute the same steps again.

4.  If the server check passes correctly, then use the other setup file which is related to 64 bit from advanced steps under office setup file.

5.  If the error code, still appears after the installation, attempt to repair the office programs.

6 . If the Office repair fails again with some error, a re-installation of office is required.

7.  If the Office repair succeeds and you still see the same error code, then perform a system file scan on your windows using the following steps.

You can perform a system file scan process which can be started in a command prompt window with administrative rights.
SFC /SCANNOW is the command line which needs to be executed.

How to do an SFC scan:-

1. Click on the start button and type “cmd”
2. Open “Command prompt window” and type “SFC/SCANNOW” PRESS enter button,
3. The scanning process start and this process take some time to finish. Please wait until it gives results.

If the computer says, no integrity violations found, then try to reinstall the program which may sometimes replace the corrupted files on your office program.
It is also recommended to run the windows updates regularly, make sure it is set to automatic updates.
Otherwise manually install the updates from your end.
The windows 10 updates will download the latest drivers required for your computer hardware irrespective of brand or the manufacturer.
All the driver updates for windows 10 are sent along with Windows 10 updates only.
If you would like to have a support taken through a technical assistance, feel free to initiate a chat or write us on webadmin@microsoftlivesupport.net with the complete information of the computer make and model, office or windows operating system versions and the best time to reach you for support.
We provide support for Microsoft products like Windows and Office and Outlook, we can also setup free tools provided and included with Microsoft Windows and can train you on how to use them to maintain the health of your computer.
Feel free to chat with us for any support. A free assistance can be provided for all the basic troubleshooting without any additional resources.