Error Code 5-11

How To Repair Error Code 5-11:

Error Code 5-11

Before you proceed with a fix, we suggest you read this article to understand more about the issue.Click Here.

Error Code 5-11 Description:

The message indicates that the system cannot find it’s hidden copy of the installation files that are used for repairs and other “good stuff”.   Those files may have been “accidentally” deleted by any number of “cleanup” utilities.

  1. Access denied to installation source.
  2. Sorry, we ran into a problem accessing a required file.
  3. Please check that the installation source has the correct permissions, then try again.

The above-mentioned messages are some of the results of this Error Code 5-11 information.

Solution For Error Code 5-11

The basic troubleshooting to repair Error Code 5-11  is to repair the office program if it fails we need to uninstall and re-install the program. The necessary steps may be helpful in understanding how to Install Office and Uninstall/repair Office programs.

The Normal uninstall is designed with the assumption that you will be re-installing Office. It does not delete everything. It leaves configuration files and also leaves configuration Registry entries. These “carry-overs” may contain corruption that is causing your problem.

NOTE: BEFORE you uninstall, if you have an “Office 2013” bundle make sure you have your 25 character product key. If you have “Office 365”, make sure you can access the My Account page.

Windows 7

  1. Click Start > Control Panel > Programs > Programs and Features.
  2. Click the Office program you want to repair, and then click Change.
  3. Do one of the following:
  • In Office 2010, click Repair > Continue.
  • In Office 2013, click Quick Repair.

You might need to restart your computer after the repair is complete.

Windows 8

  1. Press the Windows logo key + X to see a list of commands and options. (Basically, a quick way to get to Programs and Features in Control Panel.)
  2. Click Programs and Features.
  3. Click the Office program you want to repair, and then click Change.
  4. Do one of the following:
  • In Office 2010, click Repair > Continue.
  • In Office 2013, click  Quick Repair.

  • You might need to restart your computer after the repair is complete.

    If the issue still persists you need to uninstall the office and re-install.

    Now you are good to use the new Office 2013 or Office 365.   still, need assistance initiate the chat.
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